Our website service
Nailed It Systems offers one professional website package of up to five pages, together with managed hosting, technical maintenance, basic CRM, contact and quote request forms, and lead management. Any specific deliverables and timelines are confirmed in the customer agreement.
Pricing and billing
Website creation is free with an initial 12-month subscription commitment. Choose between $30 per month or $300 per year. These advertised prices are in Canadian dollars and include applicable taxes. Annual billing saves $60 compared with twelve monthly payments.
Initial commitment and price guarantee
The initial service commitment is 12 months, irrespective of whether the subscription is billed monthly or annually. The selected subscription rate is guaranteed for 24 months from service commencement. This price guarantee is separate from the initial commitment; it does not automatically create a second 12-month commitment.
Domain registration
With annual billing, registration of one eligible .ca or .com domain for the first year is included. The exact domain must be available for registration. Domain renewal after the first year, and domains not covered by this promotion, may have separate charges, which must be disclosed before purchase. Domain registration details and registrant ownership should be confirmed in the final agreement.
Homepage preview before payment
Prospective customers may request a personalized homepage preview before paying as part of the commercial offer. A preview demonstrates the proposed design and is not a completed, launched website. Review, revision allowances, preview availability, delivery timing and approval will be confirmed in writing before work proceeds.
Business email enquiries and optional CRM
Contact and quote request forms can send customer enquiries directly to the customer's designated business email address. The included CRM may also be used to organize and manage those leads, but using the CRM is optional. The customer is responsible for keeping contact information accurate and for managing any messages and personal information received.
Website updates and support response times
The plan includes up to one hour per month of minor website updates, such as eligible changes to existing text, images and content. Unused time does not roll over to future months. New pages, major redesigns and custom development are outside this allowance and may require a separate quote.
Minor website updates submitted through our designated support channel are normally completed within 72 hours. This is a normal service target, not an unconditional guarantee. Eligible priority updates may be completed within 24 hours for an additional $50 CAD, subject to availability, eligibility and confirmation before the priority work begins.
Personalized homepage preview
Prospective customers can review a professionally designed homepage preview created for their business before making a payment. The preview is a concept and is not the completed five-page website. Production and publication of the full website follow acceptance of the service terms and applicable payment.
Hosting and maintenance
Hosting, SSL and technical maintenance are included while the eligible subscription is active. Eligible website content updates may be requested up to one hour per month, subject to the agreed maintenance scope. Unused time does not carry over. New pages, major redesigns, custom functionality and substantial development are outside standard maintenance unless separately agreed.
Customer responsibilities
Customers are responsible for providing accurate business information, appropriate rights to submitted logos, photographs and other content, and timely feedback or approvals. Customers must not use the website or CRM to distribute unlawful content or send unsolicited communications contrary to applicable laws.
CRM and submitted data
The included CRM and forms are tools for managing enquiries. Customers remain responsible for appropriate privacy notices, consent, and lawful processing of their own customers’ personal information. Platform access, backups, retention, export and deletion arrangements require confirmation in the service agreement and applicable privacy documentation.
Renewals, cancellation and refunds
The initial commitment is 12 months. Early voluntary cancellation does not automatically include a transfer of the deployable website; any outstanding initial-term balance and applicable contractual obligations must be settled for transfer, subject to applicable law and ownership rights. If a business permanently closes, the customer may provide 30 days’ written notice; after reasonable confirmation, subscription charges after the effective termination date are waived. Under this closure exception, hosting ends and website files are not transferred. Customer-owned domain rights, original content and data are not forfeited. Annual prepayment refund treatment and renewal details must be finalized in the signed agreement before accepting payments.
Intellectual property and access
Rights to customer-provided materials remain with their respective owners. Ownership, licence terms, access to site files, domain transfer and post-cancellation migration responsibilities will be stated in the final customer agreement. Do not assume hosting cancellation automatically transfers source files or third-party licences.
Changes to the service
Material service changes will be communicated in accordance with the customer agreement and applicable law. The advertised 24-month subscription price guarantee will be honoured for qualifying active subscriptions under its stated terms.
Contact and legal identity
Before publication, the business must identify its registered legal name, contact email, business address (where required) and applicable registration information. Do not accept payment until these details and the complete agreement are published or supplied to the customer.